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GENERAL WEB TERMS AND CONDITIONS

COMPANY INFORMATION

TRADEMARK

PLACING ORDERS

PRODUCTS GUARANTEE

RETURNS OR EXCHANGES

PAYMENT

PRICES & SHIPPING

PRIVACY POLICY (L.O.P.D.)

COPYRIGHTS & APPLICABLE LEGISLATION

GENERAL WEB AND E-SHOP TERMS AND CONDITIONS

Please read these carefully, if you have any doubt or suggestion you can contact us always through help@tinycottons.com We'll be glad to help you.

Remember, these terms and conditions apply to all orders placed by the client with tinycottons S.L. at tinycottons.com, by placing your order you enter into an agreement with us and accept our terms & conditions.

tinycottons S.L. reserve the right to modify these terms and conditions any time.

COMPANY INFORMATION

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B A R C E L O N A - S P A I N

TRADEMARK

Tinycottons is a trademark ( category 25 , OEPM ) may not be used in connection to any product or service that is not a part of tinycottons, and in any way that is likely to cause confusion among customers, or in any manner that discredits tinycottons.

PLACING ORDERS

For tinycottons S.L. on-line shop you have to register as a user on our website and complete the fields in the LOGIN section. Once you are a tinycottons member, you can check the history of your account at any time.

Tinycottons S.L. does not take any liability in any form for mistakes, omissions or errors given by the user.
When your account has been created, you will have access to a menu with options.
To place your order, please select the products and quantities you wish to purchase and add them to the basket.
You can review your basket before completing your order.

To complete your order you must go through the on-line purchasing procedure and accept payment, clicking on the option for confirming your card data.

After formalizing this step you will receive an electronic mail confirming from us the acceptance of the order.

tinycottons S.L. will supply the products subject to their availability.

If the products are available, you will receive an automatic e-mail providing information regarding all the stages in preparation of your order.

Consequently, if it were impossible to supply the products included in the order made for any reason, tinycottons S.L. will give you information about alternative products with similar features, quality and price, reserving you the right to accept the replacement product that tinycottons S.L. offers you.
If you are not interested in the product offered by tinycottons S.L., we will proceed to refund any amount which you have paid.

Tinycottons S.L. reserves the right to reimburse the amount you have paid for the unavailable product to PayPal accounts only.

For each order you'll always be informed about the status all time. You will also get an email confirmation on the address indicated in your account details.

GUARANTEE OF OUR PRODUCTS

All the products supplied by tinycottons S.L. have the guarantees demanded by current legislation in the sphere of consumers and users.

To make this guarantee effective, it is vital to keep the document or supporting document for the purchase given you by tinycottons S.L.

Users are hereby informed that the pictures of the products offered on our website are only for illustration purposes and meant as a guideline, thus possibly differing from the original.
The descriptions and illustrations of the items offered over the www.tinycottons.com website are not of contractual nature but merely informative.

In the event of an item having any flaw or defect during the guarantee period, you must immediately inform tinycottons S.L. of this by sending an e-mail to the Customer Service in order for us to be able to manage the incident properly as soon as possible.

RETURNS OR EXCHANGES

Return? looks different or I just made a mistake with the size ...”. In these circumstances you are responsible for the return shipping costs.

Exchange? Ohhh, This is not what I ordered! size / reference / defective items.... tinycottons S.L. made a mistake”.
In these cases we will assume the shipping costs.

Tinycottons S.L. reserves the right to accept the returns with reimbursement to PayPal accounts only.

Tinycottons S.L. will not make any change or not accept the return of any products if the item has been used, washed, or not labeled, or has undergone some damage or is not in its original packaging, for which reason we request you to be careful with the product until you process its return.

Tinycottons S.L. reserves the right to check the products carefully before agreeing to any exchange or return.
We will only refund / replace products which are in the original condition as shipped.

You have fourteen (14) working days from reception of the item to make use of your right to cancel and be able to return the article that you have purchased from www.tinycottons.com

Tinycottons S.L.: will not accept changes or returns of the SWIMWEAR articles.

To be able to proceed to process the return of products you must get in touch with us, so we can give you the information and documents required to go through with the return.

In any event we will supply the contact details of the transport company so that you can handle the collection of products for return with them directly.

In the event of this being a return at your own choice, you will have to defray the return expenses due to send the products to tinycottons S.L.

After receiving the product, tinycottons S.L. will examine this and will let you know if the return is applicable or not in view of the state in which the product is in. The refund will be made within 30 days from the date on which you requested the return.

The rights recognized by current legislation are in any event safeguarded.

PAYMENT

The only payment method we accept is credit card: Visa, Mastercard Our payment method is secure.
The security system of “BBVA” guarantees confidentiality and holder authenticity and prevents unauthorized third parties from gaining access to your information.

If there is an error during the payment process with your credit card, you will immediately receive an e-mail to inform you of the error. In that case, the payment will not be processed and your order will be put into standby. Youll need to get in touch with us through our e-mail service in order for us to determine a course of action regarding your order.

PRICES POLICY & SHIPPING

All our prices are in EUROS (€). The prices of the products are as specified on our website (VAT included) and tinycottons S.L. reserves the right to modify these at any time.
This will not affect your statutory rights.

Shipping costs and Customs duties are not included in the price.


IMPORTANT NON-EU CLIENTS:


Take into account that international shipments outside the European Union, might have some additional duties fees and taxes once the shipment reaches your country.


tinycottons S.L. cannot control or predict these charges, it is our client's responsibility to pay any additional charges for customs clearance.


If you shop from outside of the European Union, the prices visible on the website are without 21% taxes. Please take into consideration that the tax will be applied in form of duty fees once the parcel arrives at your country's Customs. Apart from the tax you might be also charged for the Customs procedures. 


Please know that the client is responsible for all the additional fees like taxes, duties and customs fees.


We recommend to request information at your local Customs office in order to calculate any eventual additional fees.


In the case you refuse to receive the order because of the unexpected additional fees, tinycottons S.L. reserves the right to charge you both depart and return shipment costs as well as the additional fees generated by the customs.


The shipping fees will be added to your order while the check - out, and might change depends on which country your order is shipped to.

The shipping cost of your order will be automatically calculated depending on the weight of the total order.
In the chart below, you will find estimated rates according to your location. If your country is not listed or the weight of your order exceeds the ones detailed, please contact us via: help@tinycottons.com

The delivery periods are calculated from payment confirmation. Preparation for deliveries takes place during working days.

Shipping fees for each country:

PRICES : for less than 1 kg. ( 6-8 garments )

Spain : 4 €

Europe I: 9 € UK, France, Portugal, Netherlands, Belgium, Luxembourg, Monaco.

Europe II: 9 € Germany, Denmark, Finland, Sweden, Austria, Italy, Ireland, Greece.

Europe III: 9 € Poland, Bulgaria, Czech Republic, Slovak Republic, Hungary, Romania, Slovenia, Estonia, Latvia, Lithuania, Cyprus.

Internacional I: 14 € Norway, Switzerland, Iceland.

Internacional II: 14 € EEUU, Canada, Puerto Rico, Russia

Internacional III: 16 € Australia, New Zealand, Japan, Hong Kong, Singapore, South Korea, Taiwan, China, India.

South Africa, Israel, Kuwait, Lebanon, Qatar, Saudi Arabia, UAE . Argentina, Brazil, Chile, Mexico, Colombia, Bolivia, Costa Rica.

Our delivery periods are approximate and are exempt from exceptional circumstances or force majeure causes. In the event of any such exceptional circumstances occurring, tinycottons S.L. will contact you as soon as possible.

Delivery times given at any time by tinycottons S.L. will always be informative and guidelines, not being binding for tinycottons S.L.

The delivery of your order will be made to the address placed in your order, if for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.

Tinycottons SL will not be liable for any non-compliance or delay on the grounds of force majeure, understanding force majeure to mean any act, event, omission or accident which is beyond our reasonable control.

Tinycottons S.L. will not be liable either for the acts of the courier companies that it uses for making the delivery of its products at any time.

The couriers will make two attempts at delivery to the address stated and your order will be returned to tinycottons after these two attempts, should they be unsuccessful. In this last case, tinycottons reserves the right to collect or withhold any sum due for compensation of damages which it has undergone as a result of the impossibility of delivering the goods.

It's in tinycottons interest to ensure your satisfaction with the service rendered, for which reason we will make every effort to follow up the commitments taken on with you.



If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier company.

PRIVACY POLICY (L.O.P.D.)

By making purchases through our website, you have been informed and given your consent to your personal data to be included in the file known as “clients base data” previously made know to the Spanish Data Protection Agency, and managed under the responsibility of tinycottons S.L.

Your information will be kept and saved in a secure database and will not be shared with third parties.

We will use your information to send you the newsletter, but you are always free to unsubscribe to the newsletter at any given time.

COPYRIGHTS & APPLICABLE LEGISLATION

tinycottons S.L. reserves all the intellectual property rights connected to all and any part of this website, also for any act of reproduction, distribution or public disclosure is expressly forbidden.

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, is the property of tinycottons S.L. and protected by international copyright laws.

Spanish legislation shall be applicable to any action taken on our website as well as any purchase made over this, settlement of any disagreement being subject to the Spanish Courts in Barcelona.